Privacy Policy

Our Commitment to Your Privacy

OsirisJ ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit osirisj.com, use our services, or engage with our podcast network, courses, VA services, or consulting programs.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. By using OsirisJ, you consent to the data practices described here.

Information We Collect

We collect information you provide directly to us, including:

• Identity data — first name, last name, username or similar identifier
• Contact data — email address, phone number, mailing address
• Financial data — payment card details processed securely through Stripe. We never store full card numbers.
• Transaction data — details about payments to and from you and other details of products and services you have purchased from us
• Profile data — your username and password, purchases or orders made by you, your preferences, feedback, and survey responses
• Usage data — information about how you use our website, products, and services
• Marketing data — your preferences in receiving marketing from us and your communication preferences

We also collect automatically collected data when you visit our site, including your IP address, browser type, referring URLs, pages visited, and time spent. This is collected via cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account and deliver the services you have requested
• To process payments and send related transaction confirmations and receipts
• To send you service updates, program announcements, and support messages
• To send marketing and promotional communications (only where you have opted in)
• To personalise your experience and deliver content relevant to your interests
• To improve our website, services, and offerings using analytics
• To comply with our legal obligations and enforce our terms
• To respond to legal requests and prevent fraud or harm

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers — We share data with third-party vendors who assist in operating our platform, including:
  • Stripe — payment processing
  • GoHighLevel (GHL) — CRM and marketing automation
  • Buzzsprout — podcast hosting and distribution
  • Vercel / hosting providers — site infrastructure
• Legal compliance — We may disclose your information if required to do so by law, court order, or governmental authority.
• Business transfers — If OsirisJ is acquired or merges with another entity, your information may be transferred as part of that transaction.
• With your consent — We may share your information with third parties when you give us explicit permission to do so.

All third-party service providers are required to maintain the confidentiality and security of your personal information and are prohibited from using it for any purpose other than to provide services to us.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where visitors come from. Cookies are small data files stored on your device.

We use the following types of cookies:

• Strictly necessary cookies — Required for the site to function (authentication, shopping cart, security)
• Analytics cookies — Help us understand how visitors use the site (e.g., Google Analytics)
• Marketing cookies — Track your visits across websites to help us show you relevant ads
• Preference cookies — Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our service may not function properly without them.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and applicable legal requirements.

In some circumstances, we may anonymise your data (so it can no longer be associated with you) for research or statistical purposes, in which case we may retain this information indefinitely.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — Request a copy of the personal data we hold about you
• Right to correction — Request that we correct inaccurate or incomplete data
• Right to deletion — Request that we delete your personal data ("right to be forgotten")
• Right to restriction — Request that we restrict the processing of your data
• Right to portability — Request that we transfer your data to you or a third party
• Right to object — Object to our processing of your personal data for direct marketing
• Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@osirisj.com.

Security of Your Information

We implement commercially reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Access controls limiting who can access your personal data
• Regular security reviews and updates
• Secure third-party payment processing through Stripe (PCI-DSS compliant)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date at the top.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out using the details below.